Terms of Use
Policy Terms & Conditions
Disclaimer – The Terms of Service were last updated on 03rd July, 2023.
You are requested to carefully read these terms of service. Since your last visit to this website, the terms of service may have changed. You agree to be bound by the terms of service by subscribing or using our products offered under Shivansh Interactive Services Pvt. Ltd.
For the advantage of our visitors, Shivansh Interactive Services Pvt. Ltd. offers this website. To address issues with content submission, commenting, and other Site policies, we prepared the Terms of Service.
All products under Shivansh Interactive Services Pvt. Ltd. as well as any Product that is later added are subject to the Terms of Service. Any mention of “Product” refers to all products of Shivansh Interactive Services Pvt. Ltd. (Collectively referred to as Shivansh Interactive Products or Shivansh Interactive Services).
We reserve the right to change any of the terms, conditions, or policies of the Product or Site, at any time in our sole discretion. If we decide to change the Terms of Service, we will publish a new version on the Site. Any such changes will be effective upon publishing the revisions. Your continued use of the Product or Site following the publishing of any changes constitutes your acceptance of such changes.
You agree not to do any of the following:
- Collect any data about other users;
- Make an unauthorized effort to access our computer system or the computer system of another user;
- Involve in any activity that obstructs, reduces the value of, obstructs the functioning of, or interferes with the operation of the Site and Products belonging to Shivansh Interactive Services Pvt. Ltd.
We retain the right to cancel your permission to use the product or site in case of any misconduct on your part and to limit or otherwise restrict your access in the future, without prior notice and at our sole discretion. Additionally, we retain the right to fully cooperate with any law enforcement officials or court orders that ask or require us to reveal any information in order to comply with any relevant law, regulation, legal process, or governmental request.
Agreement
This agreement outlines the conditions governing the use of Shivansh Interactive Software Products/Services, which may be licensed on a monthly, quarterly, or annual subscription basis and are offered and chosen by you or your agent through the Shivansh Interactive Services Pvt. Ltd. website. The terms “Products/Services” refers to all Products, cloud, content, platform, forum, information, updates, and releases of Shivansh Interactive Services Pvt. Ltd. collectively.
Kindly refer to other additional conditions that are offered separately for the Shivansh Interactive Services Pvt. Ltd. products, such as those related to subscription, delivery, products, activation, and/or payment, refund, etc.
Usage Rights
Users are allowed permission to use the Shivansh Interactive Software Products and Services exclusively for the reasons specified by Shivansh Interactive Services Pvt. Ltd., and the Products and site of Shivansh Interactive Services Pvt. Ltd. are protected by intellectual property laws in India. Users are given a personal, non-transferable, restricted access by Shivansh Interactive Services Pvt. Ltd. to use the software services. All other rights in the Shivansh Interactive Services Pvt. Ltd. and services are reserved by Shivansh Interactive Services Pvt. Ltd.
Users who sign up for the trial version (“Trial Period”) of the Shivansh Interactive Products must choose to subscribe to our products during the Trial Period itself in order to keep any content they enter through the Shivansh Interactive software services, create, post, and/or upload during that Trial Period. Their material will no longer be accessible to them if they do not subscribe to Shivansh Interactive Services Pvt. Ltd. Software Services by the end of the Trial Period.
Users acknowledge and accept that Shivansh Interactive Services Pvt. Ltd. may share their access information and account data with:
- Their employee or agent who is listed in the registration data as the authorized user for their account (the “Authorized User”);
- Any other employee or agent who may be designated by them as a replacement authorized user for their account by following the procedures necessary in order to grant them access to and use of the Shivansh Interactive Products. The account data will be accessible to anybody else they recognize as a legitimate user of the Shivansh Interactive Products, subject to the access rights granted to them by the Users.
You understand and agree that you will not use or authorize any other person to use the products of Shivansh Interactive Services Pvt. Ltd. in a manner inconsistent with this Agreement, any relevant Regulations, and/or other Laws. You acknowledge that you would not:
- Allow or provide any access to use and/or give any part of the software services to any third party to use.
- Copy, modify, reproduce, and resell the Shivansh Interactive Products/Services.
Genuine and Fair Usage
Shivansh Interactive Services Pvt. Ltd. has been created for professionals, accountants, tax experts, business users, and/or individual users. Shivansh Interactive Services Pvt. Ltd. limits the ability of any user to sell, lease, or rent the Shivansh Interactive Products or opportunities to use for free under any MoU or offer, or to sell, lease, or rent additional user access to any other entity or individual. We want our users to have unrestricted access to the Shivansh Interactive Products. To ensure that our customers have the best experience possible, we have a fair use policy in place. Some users could have created too many businesses under one product license, which might have a negative impact on the product’s bandwidth quality and hurt other users’ experiences.
Additionally, we aim to guarantee that each customer has the greatest possible experience within their selected budget or user plan. Thus, we constantly keep an eye on how each license is being used and how many businesses are being established under it to ensure everything is operating as it should. If the limit is higher than the internal threshold limit and we have reason to think that the user is attempting to abuse the use rules, we block access and ask them to upgrade their plan. The internal threshold limit is a topic for internal discussion, and it may be altered without prior notice. A license can only now have a certain number of businesses under it in accordance with the Shivansh Interactive Services Pvt. Ltd. Subscription subscribed by the user. All of our consumers receive service and support from us as SaaS (Software as a Service) -based solutions so they may maximize the business benefits.
Software-related and data-related user assistance requests are typically the two main categories. In order to best serve our users, we permit unlimited access to software-related support. However, we currently only permit up to 10 newly created businesses to receive data-related support, which includes assistance with data entry and migration, return filing assistance with data analysis, and any type of data entry.
User’s Financial Institution Services Data Access
Users may desire access to their online accounts and financial information, including their account access numbers, passwords, security questions and answers, account numbers, login information, and any other security or access information used to access their Financial data which may include bank balances, debits, and credits/deposits in connection with using the Shivansh Interactive Services Pvt. Ltd. Software Services.
The Shivansh Interactive Services Pvt. Ltd. Software Services are made to enable users to access and download their financial account data, to grant Shivansh Interactive Services Pvt. Ltd. access to their financial institution account using their financial login data, to download and use their financial account data, and to aggregate and combine their financial account data with other data. If users forget or lose their username or password, they will need to contact the relevant financial institution again if they experience any issues with that username or password.
Users acknowledge and accept that, aside from what is expressly stated in this Agreement, Shivansh Interactive Services Pvt. Ltd. has no control over their financial account data and financial login information, does not ensure that they will be able to use the Shivansh Interactive Services Pvt. Ltd. software service with their financial institutions, and will not be held responsible in any way for any actions or inactions on the part of the financial institutions that prevent them from using the Shivansh Interactive Services Pvt. Ltd. software service.
Data Transfer
In order to facilitate certain interoperability, data integration, and data access between the Shivansh Interactive Services Pvt. Ltd. Software Service and certain supported ancillary services (the “Ancillary Services”) users may sign up for and use in conjunction with the Shivansh Interactive Services Pvt. Ltd. Software Service (the “Online Data Transfer”), users may choose to allow Shivansh Interactive Services Pvt. Ltd. to transfer their data files from the Shivansh Interactive Services Pvt. Ltd. Software Service.
Users who want to choose the Online Data Transfer option must have registered the latest version of Shivansh Interactive Services Pvt. Ltd. Software and an active Software Service subscription. Users grant Shivansh Interactive Services Pvt. Ltd. the right, if they choose the Online Data Transfer option, to send a copy of all or a portion of their firm data files to servers over the Internet.
Shivansh Interactive Services Pvt. Ltd. Software Service Use, Storage, and Access
Shivansh Interactive Services Pvt. Ltd. reserves the right to modify the Shivansh Interactive Services Pvt. Ltd. Software Service and establish or change usage restrictions, either temporarily or permanently, in its sole discretion and with reasonable notice posted on the Shivansh Interactive Services Pvt. Ltd. website and/or sent to you at the current registered email address provided in the Registration Data, including but not limited to the amount of storage users have at any given time on the Shivansh Interactive Services Pvt. Ltd. software service, and; the amount of storage available to users on the Shivansh Interactive Services Pvt. Ltd. servers.
Data Retention and Destruction
When a user cancels their subscription or is inactive for a certain period of time, the Shivansh Interactive Services Pvt. Ltd. may deactivate the user account and delete the data associated with that account. After an account has been deactivated, data related to that account may be retained or destroyed based on Shivansh Interactive Services Pvt. Ltd.’s internal policies.
Security
To ensure data safety, Shivansh Interactive Services Pvt. Ltd. implements robust security measures, including encryption, secure servers, and regular system checks. However, users should also take reasonable precautions to protect their login information and other sensitive data. Shivansh Interactive Services Pvt. Ltd. is not responsible for unauthorized access due to user negligence.
Payment Terms
Shivansh Interactive Services Pvt. Ltd. offers multiple subscription plans, and payment terms are defined at the time of purchase. Users must provide accurate billing information, and all payments must be made in accordance with the selected subscription plan.
Refund Policy
Refunds are subject to the terms specified at the time of purchase. Users may be eligible for a refund within a specified period if they are not satisfied with the service, provided they adhere to the refund policy criteria outlined by Shivansh Interactive Services Pvt. Ltd.
Limitation of Liability
Shivansh Interactive Services Pvt. Ltd. is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use the products or services, including but not limited to loss of data, loss of profits, or business interruption.
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Chandigarh.
Contact Information
For any questions or concerns regarding these Terms of Service, please contact Shivansh Interactive Services Pvt. Ltd. at the following address:
Shivansh Interactive Services Pvt. Ltd.
3069-B, Third Floor, Ajanta Enclaves
Sector-51D, Chandigarh – 160047
India